Case Study: Smartboard 86 Inch Government Install | ANZ

Executive Summary: The modernization of government proceedings requires infrastructure that bridges the gap between traditional legal protocols and digital efficiency. This case study details ANZ Worldwide's successful provisioning, delivery, and installation of a Smartboard 86-inch interactive display for Jabatan Pendakwaan Syariah Selangor. This project addressed the critical need for a high-definition, collaborative workspace capable of handling complex digital evidence and hybrid meetings. By deploying an EDLA-certified solution, we enabled secure, seamless access to Google Services, revolutionizing how the department conducts briefings, case reviews, and internal training. The deployment navigated significant logistical challenges regarding hardware weight and structural safety, resulting in a 100% compliant, future-ready installation.

The Context & Business Challenge

Jabatan Pendakwaan Syariah Selangor operates in an environment where clarity, precision, and efficiency are paramount. However, like many government agencies transitioning from legacy systems, the department faced operational friction caused by outdated presentation tools. Traditional projectors offered poor resolution for reading dense legal text, required extensive cabling, and lacked interactive capabilities essential for dynamic case discussions.

Physical and Logistical Constraints: The primary technical challenge for this project was the sheer physical footprint of the enterprise-grade solution selected. The 86-inch Smartboard is a massive piece of hardware, weighing approximately 68.1kg. Unlike consumer electronics, moving and mounting a display of this magnitude within a government facility requires strict adherence to Occupational Health and Safety (OHS) protocols. The risk of damage to the bezel-less screen during transit, combined with the structural integrity required for the stand or wall mount, meant that a standard "delivery" service was insufficient.

Operational Inertia: Beyond the hardware, the client needed to overcome the "adoption gap." Moving from static whiteboards to an interactive Android-based operating system can be daunting for staff. The challenge was not just to install the board, but to ensure it didn't become an expensive "black screen" that no one knew how to use. The client required a solution that was intuitive, secure, and instantly usable for mirroring devices and accessing cloud documents.

Technical Architecture & Strategy

To address the specific needs of Jabatan Pendakwaan Syariah Selangor, ANZ Worldwide architected a solution centered around the Smartboard Malaysia enterprise series. We selected the 86-inch model specifically for its visibility in larger conference rooms, ensuring that text remains legible even from the back of the room.

1. EDLA Certification (Enterprise Devices Licensing Agreement)

The core of our software strategy was the deployment of an EDLA-certified unit. Unlike generic interactive panels that run on a "forked" version of Android, EDLA certification guarantees official support from Google. This is critical for government clients for two reasons:

• Security: The device receives official security patches directly from the Android ecosystem, mitigating vulnerabilities often found in grey-market hardware.
• Interoperability: The board natively supports Google Mobile Services (GMS). This allows the client to install apps like Google Drive, Docs, and Meet directly from the Play Store without side-loading, ensuring a seamless workflow.

2. Structural Safety & Hardware Specs

Given the 68.1kg weight load, we utilized a reinforced, industrial-grade mobile stand with a wide wheelbase and locking mechanism to prevent tipping. The mounting interface utilizes VESA standards with high-tensile steel brackets. The display itself features 4K UHD resolution with zero-bonding technology, which reduces the air gap between the glass and the touch sensor, providing a "pen-on-paper" writing experience essential for annotating legal documents.

Implementation Roadmap: Phase by Phase

A precision deployment is required when handling high-value, heavy infrastructure. ANZ Worldwide executed a three-phase delivery model:

Phase 1: Pre-Deployment Audit & Logistics

Before the truck left the warehouse, our team conducted a logistical assessment. We verified the elevator dimensions and door clearance at the Jabatan Pendakwaan Syariah Selangor facility to ensure the 86-inch box (which is significantly larger than the screen itself) could be transported to the designated room. We also prepared a specialized transport crew trained in handling heavy, fragile electronics.

Phase 2: Installation & Structural Mounting

Upon arrival, the "White Glove" service began. The installation team, consisting of two technicians and a supervisor, carefully unboxed the unit. The critical step was the "Lift & Lock" procedure. Due to the 68.1kg weight, this required synchronized lifting to align the hooks with the stand’s backplate. Once secured, safety screws were engaged to lock the screen in place, preventing accidental dislodging during movement.

Phase 3: Configuration & Knowledge Transfer

Once physically secured, we initiated the OOBE (Out-of-Box Experience) setup. We configured the Wi-Fi settings, activated the EDLA license, and signed in to the department's Google Workspace account. The final step was the basic training session. We demonstrated how to use the "Infinite Whiteboard" for drawing, how to use the floating toolbars for annotation over any app, and how to utilize the wireless mirroring protocols (AirPlay/Chromecast) for instant screen sharing.

Key Results & ROI

The successful deployment has transformed the meeting culture at Jabatan Pendakwaan Syariah Selangor. The feedback indicates a significant shift from passive listening to active collaboration. The 86-inch Smartboard has become the central hub for decision-making.

Operational Agility: The client can now open a case file from Google Drive, annotate it live during a meeting, save the changes, and email it to all attendees directly from the board—all within minutes. This eliminates the need to take photos of a physical whiteboard or transcribe notes later.

Video Conferencing Readiness: With the integrated OS, the board facilitates high-quality video calls for hybrid proceedings, allowing remote participants to see both the room and the digital content simultaneously. The EDLA certification ensures that these apps run natively and stably.

Future Readiness & Scalability

This infrastructure is not just a display; it is an intelligent edge device. As the government moves towards AI-driven analytics and digitized court proceedings, this Smartboard is ready. The hardware specs support future Android updates, and the open architecture allows for the integration of AI cameras or advanced microphone arrays if the department chooses to upgrade their Unified Communications (UC) capabilities later. Jabatan Pendakwaan Syariah Selangor is now equipped with a scalable digital canvas that grows with their needs.

Project FAQ & Tech Specs